Mercedes BENZ C5 SD Connect Xentry Tab Kit Technical Support

Why MB Star Diagnostic tool is so well-received by thousands of users, its technology and quality is developed after lots of experiments and improvement. Recently, we mbstar shop website provide a new Star diagnosis bundle, Mercedes BENZ C5 SD Connect Xentry Tab Kit(

Newest Mercedes BENZ Diagnostic Tool;Original second hand Mercedes BENZ C5 SD Connect Xentry Tab Kit;With original software and tablet kit;Support BENZ latest protocol)
 
BENZ C5 SD Connect Diagnostic Tool Description:
Mercedes Benz C5 Xentry Connect diagnostic interface, produced by French ACTIA Company and equipped with Panasonic Xentry-Tab, can test Engine / Transmission / air conditioning /SRS/ABS/ anti-theft system and OBD-II system.
Benz C5 can provide complete diagnosis for the newest hybrid W222. And it has a qualitative improvement in hardware and software by authorization of diagnostic interface to control the software.
BENZ C5 SD Connect Diagnostic Tool  Feature:
Efficient diagnostic program and complete vehicle database
Simple and easy-to-use user interface (UI)
High-performance Tab with 4G memory and 13.3 inch LCD touch screen
Advanced upgraded VCI+ communication interface
Support Wired/ wireless connection
Cover all new Mercedes Benz models.
BENZ C5 SD Connect Diagnostic Tool  Configuration parameters

    A full set of kit configuration
    1.Panasonic newest widescreen tab.
    2.The original Xentry-Connect by ACTIA
    3.Mercedes Benz OBD2 diagnostic cable
Panasonic widescreen Xentry-Tab technical parameters:

1. OS: windows 7
2. ultimate CPU:4G
3. Hard disk memory: 250G
4. 13.3inch touch screen

Xentry-Connect (VCI+) Technical Parameters:

1. OS: Windows Embedded Standard 7(32bit)
2. Processor: ArrandaieCeleron P4500 oder P4505(38W TDP)
3. Memory: 4G hard disk with 256GB SSD
4. Display: 128*64 PX
5. Battery: 40 minutes (When CPU capacity to 60%)
6. Weight: 1.9KG
7. Network connection: WLAN : IEEE802.11 a/b/g/n2.4+5GHZ  

Solved MB SD Connect C4 Using Errors

MB SD Connect Compact 4 with newest software version 2014.12 is available for Mercedes Benz vehicle from 1995 to 2015, supporting fault code reading and erasing, coding and programming, reading real-time data for sensor and actuator etc.
(Note: Hardware Version:  OS: 2.3   CSD: 2.8)
Here provides some information and problem solutions for MB SD C4, with which helps you use the software successfully.
Q: Does this software HDD have requirement for computer or computer system? Can I use Win7 system to install this software?
A: Please install the software on XP system. XP system is best for this software. More steady for software running. Do not advice you use win7 system. (Note: Only do with Win XP System for remote control installation
Q: After I find Fingerprint ID, I click "Diagnostic", it do not show me the Fingerprint ID, but the following error prompt: “Internal error (3.17) - 3.89 You must contact the user help Desk ", why?

A: Your computer is not compatible with this star software; change another computer to install the software. This is the lowest configuration for computer: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional. If your computer is D630, and then need integrated video card and 1GB memory or above.
Q: When I setup the Wireless Network Connection, I got the following prompt, what should I do next?

A: Ignore it. Please follow our video to setup the star, and then you can use it directly.

Why to buy MB SD C4 Star diagnosis and Dell D630?

Many customers would like MB SD C4 diagnostic multiplexer only but usually have all kinds of problem with it. According to the feedback these days, we highly recommend buying the diagnostic tool bundle MB SD C4 and Dell D630 for the following points:
Customer A: I would advise buy MB SD CONNECT C4 with D630 laptop, because it is connected via LAN Cable but not COM Port as mb star c3. Most laptops have not this COM port; also, used Laptop may have problem on COM port so that you would not communication well.
I got this Mercedes multiplexer MB SD Connect Compact 4 from  www.mbstarshop.com  (a specialized web for Mercedes vehicles) for almost one year. It is still working well.
Customer B: I do not need install any software because this package offer includes Dell 630 in which the newest software XENTRY 2015.7 for mb sd c4 was pre-installed before delivery. When I get the SD C4, I directly use it. No need to activation. Very convenient!

Technicians' suggestion:
1. It is more suitable for most people without too much maintenance experience, because this standard kit including an internal hard drive with all software pre-installed, will minimize setup difficulties and come into use directly.
2. It will much faster to diagnose with internal hard drive in Dell laptop than with external drive.
3. It is much easier to carry the sd c4 multiplexer and laptop D630 for diagnosis.
Nothing to unplug or fall off.
Ps. New 2015.7 MB SD Connect Compact 4:
1. New MB SD Connect C4 come with D-LINK WIFI Card
2. New MB SD Connect C4 has more competitive price
3. New MB SD Connect C4 come with latest software: V2015.7
4. New MB SD Connect C4 support both cars and trucks, support wifi connection
5. New MB SD Connect C4 come with one year warranty.

MB Star C3 Supported Hard Disk

As we all know,MB Star C3 has been a very popular diagnostic instrument especially for Mercedes-Benz cars,it has a better performance, usually it will not happen to be poor connected or work stably during operation. Because of MB Star C3 good performance, an increasing number of customers select MB Star C3 be their professional diagnostic equipment for Mercedes Benz cars. Why MB Star C3 is so well-received by thousands of users, its technology and quality is developed after lots of experiments and improvement.
Mb Star C3 Pro Functions:
1.1989~up to now Car, Bus, Truck, Sprint, Smart ;
2. All electric system Diagnostic(Do not include flash code)
3. Reading trouble code
4. Erasing trouble code
5. Live-data
6. Adaptation
7. Component testing
8. Maintenance.
9. Information consultation
10. Component location diagram
11. Wiring diagram
There are three different laptop hdd for your option as following :
1:MB Star C3 with the 2015.07 software dell630 hard disk

  2: MB Star C3 with the 2015.07 software IBM T30 hard disk

3: MB Star C3 with the 2015.07 software Mobile externa hard disk

The advantages and disadvantages of the external hard and built-in hard disk
External disk： Advantage: After pulling down the computer broke down, and then check the other computer.
Disadvantages:
1.when downloading data, much slower speed, because have to play in the virtual machine.
2. removable hard disk easily damaged, when you move the computer, for example, if you pick up the computer, USB cable not plugged in to the computer, then damage will fall to the ground.
If you use a 2-3 times a year, to run on a virtual machine it is perfect.
Advantage of built-in disk: run much faster speed, free plug free fall, no damage.
If you use multiple times a year, it is recommended to use the built-in drive.

Why laptop is necessary for Star diagnpsis C3/SDconnect C4?

Recently, many Mercedes owners have been looking on mbstarshop for Star diagnostic units but most of them really don't know why the laptop is necessary but see most come with a hard drive. Does the software need to be on it's own hard drive or can it be put on their existing drive if they have room? Here, we customer service would like to help will-be buyers out.

Quoted from users on specialized MB forums:
---Need to connect directly into a RS232 port without using an interface - this is why I went for the complete system with laptop.

Star series diagnostic tool’s comparison

Recently more and more people buy star series of diagnostic tools to diagnose the problem for their car, but some people are not very clear star series features, let me share some ideas with you.

MB Star C3 Advantages:
MB Star C3 is called the best-quality Star diagnostic multiplexer.
—the most reputable/ well-received in the market;
—has a better performance and usually it will not happen to be poor connected or work stably during operation. Because of that, an increasing number of customers select MB Star C3 be their professional diagnostic equipment for Mercedes Benz cars.
—its technology and quality is developed after lots of experiments and improvement. The new version MB Star C4 need time to perfect its reliability and operation.

MB Star C4 Advantages:
The great performance of MB Star C3 is accepted by the market, while MB Star Compact-4, as a new-born and updated tool of C3, it also own its comparative advantages.
—is much different in the shape from Compact3;
—smaller in size, lighter in weight than Compact3;
—C4 2008 can do all the works what Compact3 does and it is the replacement of Compact3-Star.

MB SD connect Compact 4 Advantages:
MB SD C4 overcomes the shortage of C3, C4.
—covers a wide range of vehicles including trucks and some cars that C3 and C4 do not support;
—supports wireless diagnose;
—not only support K line diagnose and CAN BUS, but also UDS diagnose protocol. Because old MB STAR C4 main board do not have UDS chip, so old MB STAR C4 can not support it;
—now use Lan cable to connect, can fit all computers not only IBM T30;
—adopts Military quick swap technology, and supports 10,000 times pull plug, more stable;

Do you find the diagnostic tool for your car?

MB SD Connect C4 and MB Star Compact C4 differences

Many customers may have some misunderstanding between MB SD Connect Compact C4 and MB Star Compact C4. Although both of them are made to diagnose Mercedes Benz vehicles, they are complete two different products. The following part display some similarities and differences between these two Benz diagnostic systems.

Similarities:

1) MB Star C4 and MB SD C4 both support Benz vehicles after 2000;
2) They can both work in the voltage of 12V/24V Benz cars, trucks, buses;
3) All core accessories adopt original new packing chip, and 24hours test, guarantee the quality of the products;
4) Both of them should be worked on Windows XP operating system;
5) They differ in outlook:
                                                   

Differences:

1) MB SD Connect Compact 4 support wireless diagnoses, but MB Star C4 can not;
2) MB SD Connect Compact 4 Star Diagnosis not only support K line diagnose and CAN BUS, but also UDS diagnose protocol. Because old MB STAR C4 main board do not have UDS chip, so old MB STAR C4 can not support it.
3) MB SD Connect Compact 4 Multiplexer now use LAN cable to connect, so it can not used on IBM T30 laptop. While MB Star C4 can work on IBM T30;
4) MB SD Connect C4 system adopt Military quick swap technology, it can support 10,000 times pull plug, more stable than MB Star Compact C4.